Terms & Conditions
Introduction
We look forward to seeing you at Cheeky Chimps Music, a weekly parent and toddler group. These Terms and Conditions govern the relationship between Cheeky Chimps Music and participants who have registered for our sessions. By booking a place for your child, you agree to adhere to the following terms and conditions.
1. Bookings & Payment
1.1 Payment Method: Payment for the sessions must be made upfront for the full course of classes. Confirmation of your place is only guaranteed once full payment has been received. We do not offer pay-as-you-go options.
1.2 Non-Refundable Payment: All payments are non-refundable, except in specific circumstances outlined below (e.g., class cancellations by Cheeky Chimps Music).
1.3 Non-Transferable: Payments made for one term or series of classes cannot be transferred to another term or participant.
2. Refunds & Cancellations
2.1 Non-Refundable Policy: Once a booking has been confirmed and payment has been made, the payment is non-refundable, even if you are unable to attend one or more of the sessions.
2.2 Cancelled Classes by Cheeky Chimps Music: If a class is cancelled by Cheeky Chimps Music (e.g., due to unforeseen circumstances), we will offer an alternative session, or where this is not possible, a pro-rata refund for the missed session(s).
2.3 Missed Classes: If you are unable to attend a class for any reason (including sickness, holidays, etc.), Cheeky Chimps Music is not responsible for offering a refund or rescheduling that session.
3. Health & Safety
3.1 Parental Supervision: Parents or guardians are required to supervise their children at all times during the sessions. Cheeky Chimps Music is not responsible for the supervision of children.
3.2 Health: If your child is unwell (e.g., suffering from contagious illnesses such as chickenpox, cold, flu, etc.), please do not attend the session. This is to ensure the safety and well-being of all attendees. No refund will be provided for missed sessions due to illness.
3.3 Liability: Cheeky Chimps Music takes every precaution to ensure the safety of all participants during the sessions. However, we are not liable for any injury, loss, or damage to you, your child, or your belongings during the sessions unless caused by negligence on the part of Cheeky Chimps Music.
4. Conduct
4.1 Behaviour: We expect all participants, including children, parents, and guardians, to behave in a respectful and considerate manner. In the event of disruptive behaviour that affects the group, Cheeky Chimps Music reserves the right to ask the parent and child to leave the session without a refund.
4.2 Damage to Property: Any damage to the venue or equipment caused by you or your child may result in a charge to cover repair or replacement costs.
5. Photography and Social Media
5.1 Photography: Occasionally, we may take photos during the sessions for use on our social media, website, or promotional materials. By agreeing to these terms and conditions, you consent to Cheeky Chimps Music using these photos. If you do not wish to have you or your child photographed, you can opt out at the end of the payment process.
6. Privacy Policy
6.1 Data Protection: We respect your privacy and are committed to protecting your personal data. We will only use your contact details for purposes related to your booking, including class updates, and relevant group communication. We will never share your details with third parties without your consent.
7. Amendments to Terms
7.1 Changes to Terms: Cheeky Chimps Music reserves the right to amend these Terms and Conditions at any time. Any significant changes will be communicated to parents in advance. Continued participation in the classes after such changes constitutes your acceptance of the new terms.
8. Governing Law
8.1 Applicable Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the English courts.
By completing the booking and making payment, you agree to these Terms and Conditions.